A call centre representative is assigned to answer calls, handle customer inquiries, and troubleshoot issues. They also have the responsibility of placing outgoing calls to follow up on previous enquiries as well as scheduled appointments.
Call centre employees have to work directly for the company they represent and sometimes even for a third party that handles the calls from another company.
Usually, working in an all-centre does not require an advanced degree. However, the companies may require you to go through additional training to handle the common inquiries.
Here are some companies where you can land a call centre work-from-home job.
10 Companies With Remote, Work-from-Home Call Center Jobs
Aston Carter
Aston Carter was a private company founded in 1997 aiming to deliver world-class staffing and professional talent service to client companies and offering careers to possible job candidates.
Call centre work-from-home jobs:
- Healthcare Customer Service Representative
- Bilingual Customer Service Representative
CVS Health
CVS Health is one of the biggest healthcare service providers, with over 1 billion annual prescriptions.
Call centre work-from-home jobs:
- Inbound Outbound Queue Associate
- Client Support – Representative I
GoHealth LLC
GoHealth LLC is an insurance company established to improve the USA’s healthcare system, helping people enrol in beneficial health insurance plans.
Call centre work-from-home jobs:
- Member Services Agent
- Retention Advocate
Humana
Humana is another leading healthcare company offering a variety of health wellness and insurance services and products designed to cater for an approach to lifelong well-being.
Call centre work-from-home jobs:
- Medicaid Inbound Contacts Representative
- Inbound Contacts Representative 1
Kelly
A staffing company specialising in placing workers in various industries, Kelly has mastered workforce solutions in connecting skilled workers with Top businesses and top 100 companies in a wide range of industries.
Call centre work-from-home jobs:
- Contact Center Customer Service Inbound I
- Call Center Agent
LanguageLine Solutions
A company established to offer effective communication methods for non-English speakers, LanguageLine Solutions is now a top provider of Video conference and over-the-phone interpreting and document translation services.
Call centre work-from-home jobs:
- Collections Specialist
- Urdu Telephone Interpreters
R1 RCM
R1 RCM is a company dedicated to working for healthcare organisations with the motive of creating a healthy future for all. The company continues to evolve its services in alignment with the current requirements of healthcare providers in the current fast-paced healthcare environment.
Call centre work-from-home jobs:
- Customer Service Representative
- Patient Registration Representative
Randstad
A global HR service provider and staffing agency, Randstad serves its clients in a diverse range of industries like accounting, finance, healthcare, engineering, human resources, IT, manufacturing, legal, logistics and life sciences.
Call centre work-from-home jobs:
- Call Center Sales
- Call Center Representative
Robert Half International
A professional consulting and staffing powerhouse, Robert Half International offers specialised financial recruitment services focused on finance and accounting, legal, technology, marketing, creative and administration.
Call centre work-from-home jobs:
- Customer Service Representative
- Helpdesk
Rue La La
Rue La La is an online invitation-only shopping boutique located in Boston, Massachusetts, with an additional presence in New York.
Call centre work-from-home jobs:
- Contact Center Agent – Call Center
- Contact Center Agent